Salesforce Solutions With Impact
Salesforce Basics
Salesforce is leading the cloud with a deep, broad, and powerful platform and ecosystem. In addition to many many applications available on the Salesforce platform, it is also possible for customers to build their own applications from scratch.
Don’t Suffer Alone! Let us Help Take Full Advantage of Salesforce
The upside potential of Salesforce is almost unlimited. This means your business is very likely failing to take full advantage of their Salesforce investment. Whether it’s taking advantage of the options to make the application easy to use and increase user adoption or missing out on the ability to extend the application to use in new ways. Most importantly, Riddian Consulting is obsessed with leveraging your Salesforce investment to directly impact the drivers of your business. Contact us now and let’s start discussing how you can use Salesforce to grow your business.
What I Can Help You With
Implementation
Whether you are new to the platform or a long time user implementing a new application, upgrade, or feature, Riddian Consulting can help design, develop, and deliver solutions that will grow your business.
- Implement Sales Cloud.
- Data migration plan and implementation.
- Implement FinancialForce ERP with FinancialForce Professional Services Automation (PSA).
- Implementation roadmap and long term maintenance strategy.
Sales Win/Loss Analysis
Your business starts with Yes from your first customer. The center of your business is based on this first decision and every subsequent or future decision. Without deep understanding of why prospects say no you’re flying blind and lack the vision you need to grow your business.
- Develop and implement Win/Loss enhancements to capture key data through the sales process.
- Get reports and dashboards that highlight Win/Loss drivers to make insights to drive decisions for growth.
- Riddian Consulting also offers Win/Loss programs to reach out and interview both new customers and lost customers for deep actionable insight.
Reporting & Analytics
The data existing in Salesforce is your most powerful asset. Are you getting the detail and insights that take full advantage of this asset and help you make the best decesions to drive growth?
- Design and Create reports and dashboards that are relevant to your business.
- Identify data gaps and potential changes required to capture data in a way that will support reports and dashboards you need.
- Develop custom reports.
Salesforce Communities
Salesforce Communities offer a powerful way to communicate and collaborate with your customers and partners. Whether you are new to Communities or just need help taking full advantage of this tool we are here to help.
- Professional Services businesses can strengthen their customer relationships with a custom built community to collaborate and share invoice, contract, and project data.
- Design and implement a new community carefully designed for user adoption and onramp that is seamless.
Managed Services
Whether it’s ongoing support of Riddian Consulting engagement or completely custom arrangements we offer managed services for ongoing support.
- Define monthly terms for engagement for “as needed” support or consulting.
- Develop ongoing New Features managed services to allow us to track, monitor, and incorporate the latest and greatest for your company.
- What do you need? Define a dynamic and flexible plan that fits the unique needs of your business and budget.
Product Strategy
Do you have a cloud strategy? What is your business strategy to translate Salesforce to real business impact? Riddian consulting can help you develop a winning cloud application strategy.
- What is your business profile and unique drivers?
- What can and can’t cloud do that aligns to your business needs?
- Establish a winning strategy to leverage Salesforce for maximum return on your cloud product investments.
Roadmap Planning
What is your cloud roadmap and how do you implement an efficient and effective roadmap process?
- Riddian Consulting brings commercial product management experience and processes to help you design and plan a roadmap that get the most impactful changes in place.
- Develop data driven tools and processes to capture, define, and prioritize enhancements and improvements.
- Leverage agile principles to speed up time to get benefits of Salesforce implemented and up and running.
Other Services
Something you need you’re not seeing here? Contact us and schedule a free consultation to discuss your needs and how Riddian Consulting can help. We look forward to speaking with you about how to grow your business.
Ready to Get Started?